READY TO
WORK TOGETHER?

Let’s break the ice

READY TO WORK TOGETHER

Full Name(Required)
713.866.8800
Home
/
Our Work
/
Brask
Services Provided:
  • Customer Portal
  • Admin Portal
  • Data Management

Overview

Since 1999, Brask Inc. has specialized in the design, engineering, and remanufacturing of Shell and Tube Heat Exchangers, along with providing various manufacturing and fabricating solutions for its downstream market customers. The company operates two facilities in Louisiana and Texas, each with duplicate processes to handle customer projects. In the course of their work, Brask deals with Non-Conformance Reports (NCRs) to document and address issues related to jobs, vendors, parts, and other project-related factors.

However, these NCRs were traditionally handled manually, using paper, printouts, and Excel, making the process inefficient and cumbersome, especially in terms of tracking issues, resolutions, and their impact on timelines and costs.

The Challenge:

Brask wanted to streamline and digitize the process of managing NCRs to:

The Strategy:

ContentActive proposed a digital solution to automate the NCR process and integrate KPI data to enhance decision-making. The strategy included:

  • Implementing an automated NCR workflow that would digitize the entire process, from issue identification through resolution tracking.
  • Creating a Customer Portal and Admin Portal to manage NCRs, including user authentication, profile management, and multi-factor authentication for security.
  • Providing real-time KPI data that would assist in tracking NCRs, assessing project performance, and improving overall project management efficiency.

Key Features

01

Global Shop Management:

The system facilitates real-time tracking of NCRs, allowing for centralized management across Brask’s multiple locations.

02

NCR Workflow:

Streamlined process for logging, categorizing, and tracking Non-Conformance Reports from identification through resolution, eliminating paper-based methods.

03

Authentication, Authorization & Profile Management:

Secure user management for both customers and internal users, ensuring data integrity and access control.

04

Multi-Factor Authentication (MFA):

Added layer of security to ensure safe access to sensitive project data and NCR information

Results

The digital solution provided by ContentActive successfully automated the NCR process greatly improving efficiency. Key results included:

By automating the NCR process and integrating real-time data tracking, Brask Inc. was able to make their project management process more efficient, transparent, and responsive, ultimately improving their ability to deliver on-time and within budget for their clients.