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SwagHub
Services Provided:
  • Customer Portal
  • Admin Portal
  • Vendor Portal
  • eCommerce Stores

Overview

SwagHub is an innovative e-commerce web application designed to connect customers with their favorite brands and facilitate personalized merchandise creation and sales. Registered companies can create their own branded Swag Stores, select products, review designs, brand merchandise, and sell directly through the platform.

The Challenge:

ContentActive needed to address several e-commerce challenges:

  1. Product Positioning: Ensuring products were displayed attractively and intuitively.
  2. Automated eCommerce Store Creation: Allowing customers to create a shop for any campaign to sell or distribute merchandise.
  3. User-Friendly Design: Crafting a seamless shopping experience across all portals.
  4. Increasing Conversions: Transforming visitors into paying customers through compelling designs.
  5. Customer Retention: Providing reasons for customers to return and engage repeatedly.
  6. Customer Service: Ensuring top-notch customer support.
  7. Logistics Management: Streamlining order processing and fulfillment.

The Strategy:

To meet these challenges, ContentActive recommended and implemented:

  1. Three Portals:
    • Customer Portal for shoppers.
    • Admin Portal for operations management.
    • Vendor Portal for supplier engagement.
  2. OrderDesk Integration: Efficient handling of invoicing and order management.
  3. Focus on Design and Usability: Streamlined layouts and intuitive workflows for all portals.
  4. Auto Creation of eCommerce Stores: Allows customers to create shops on the fly and for campaigns.

Key Features

01

Dashboard:

Centralized overview of performance metrics and activity.

02

Customer Management:

Tools for managing users and their interactions.

03

Vendor Management:

Streamlined vendor engagement and support.

04

Catalog and Inventory:

Comprehensive inventory tracking and catalog curation.

05

Sales Management:

End-to-end order and sales tracking.

06

Job Assignments:

Task management for internal operations.

07

Configurations:

Customizable settings for scalability and branding.

08

All Products

Access to complete product listings

09

My List

Personalized product favorites or wishlists.

10

In Design

Collaborative design reviews and approvals.

11

My Catalog

Tailored catalog view for specific users or vendors.

12

SWAG Stores

Dedicated branded storefronts for registered companies.

13

Account Management

User account controls and settings.

The Result

ContentActive successfully delivered a comprehensive e-commerce solution with:

This solution empowered SwagHub to target the right customers, convert visitors into paying customers, and exceed user expectations through quality service and robust portal functionality.

We have vast knowledge of building SaaS and mobile solutions in many different industries. Give us a try!

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